RainCryptoMedia
Frequently asked questions

Answers to common questions

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Getting started

What is RainCryptoMedia?
RainCryptoMedia is a single dashboard where creators, brands, agencies, and communities can order growth services across every major social platform — YouTube, Instagram, TikTok, X, Facebook, LinkedIn, Telegram, Spotify, Discord, Twitch, and more.
Do I need an account to place orders?
Yes. Sign up takes under a minute (email or Google). No card required to register — you only pay when you fund your wallet.
Is there a minimum order?
Each service has its own minimum quantity, listed on the service's page. The minimum wallet top-up is $20.

Orders & delivery

How fast do orders start?
Most services begin within minutes. Each service page shows its expected start time and delivery speed so you know what to expect before you place an order.
Can I track an order?
Yes — every order shows real-time status on your Orders page: Pending, In Progress, Processing, Completed, Partial, or Canceled.
What happens if an order drops or stops?
Eligible services include drop protection. Open the order on the Orders page and click Refill, or open a support ticket and we'll handle it.
Can I cancel an order after submitting?
Some services support cancellation while the order is still pending. Open a Cancellation ticket on the Tickets page and we'll review.

Payments

How do I add funds?
We accept crypto (USDC, USDT, ETH, BNB, SOL, and more). Top up on the Add Funds page and pay with your preferred coin. Funds appear automatically once the network confirms the payment — usually within minutes.
Why crypto only?
Crypto means no chargebacks, no card-issuer holds, and no surprise reviews on legitimate orders. It also keeps fees low so we can keep prices competitive.
Are refunds possible?
Refunds are handled case-by-case via support tickets. If we cancel an order from our side, the funds are automatically returned to your RainCryptoMedia balance.

Affiliate program

How does the affiliate program work?
Share your unique referral link. When someone signs up through it and funds their wallet, you earn 7% of every deposit they ever make — for life. Single-tier: you only earn on people you directly refer.
When do commissions get paid?
Instantly. The moment your referral's deposit confirms on-chain, the 7% lands in your wallet — no thresholds, no waiting periods.
Is there a cap on referrals or earnings?
No cap on referrals or earnings. Refer as many people as you want; earn as much as you want. The 7% is lifetime — you keep earning every time they top up.

Account & security

Can I change my email?
Email changes require a verification step from both the old and new addresses. Open a support ticket if you've lost access to your old email.
Do you support two-factor authentication?
Yes. Enable 2FA on the Account Settings page using any TOTP app (Authy, Google Authenticator, 1Password, etc.).
How is my data protected?
We never store your social media passwords, and we don't ask for them. Most services only need a public URL or username. Account credentials, when needed for specific services, are handled inside that service's own UI.

Still need help?

Our support team responds quickly. Include order IDs and screenshots so we can resolve issues faster.

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